24x7 after sale service is the USP of SEPL. We value our esteemed customers; hence we thrive at providing seamlessly efficient, prompt and effective service in a matter of a single phone call. We offer free after sales service in the first year of product purchase. Post that period, our clients are entitled to enter our Annual Maintenance Service deal which effectively negates any chances of service lapse.

INSTALLATION SERVICES

Elevators

Vertical mobility solutions use urban space efficiently and make movement in buildings possible. From big to small, heavy to light, from low-rise to high-rise - SEPL offers pre-engineered or fully-customized elevators.

Escalators

If you need to move lots of people up or down, escalators are the ideal solution. In shopping malls and at airports, SEPL escalators manage masses of people safely and quickly- Indoor or outdoor, commercial or public spaces.

Modernization Services

We Offer full range of modernization services from redesigning your old system, replacement of old parts, upgradation of technology to installation of new one.
When Modernization is required?
  »  If the elevator is more than 10 years old.
  »  Looks worn and outdated.
  »  Frequently Passengers get trapped inside.
  »  Frequent breakdowns.
  »  Unpleasant noise from machine room
  »  Poor floor leveling and ride discomfort.
  »  Passengers wait to long in lobby or number of passengers increased.
  »  Lift not complies with the Safety Codes and Standards.

Maintenance Services:

We continually focus on innovative technologies, training and development so that we could provide round the clock service to our customers. Our technicians periodically visit our sites for routine service and thorough inspection of parts, running condition of lifts, examination of safety devices and other technical aspects.

Emergency and Rescue Services:

SEPL ensures that Call backs are attended within a maximum time span of 2 hours. Our Call Centre works 24/7 and our Prompt and effective response during emergencies is the USP of SEPL which has helped us to achieve 99.98% Customer Satisfaction.